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Textbook Information at Â鶹ֱ²¥

Â鶹ֱ²¥ has partnered with Barnes & Noble College Bookstore and their First Day Complete (FDC) program to provide affordable course materials to Â鶹ֱ²¥ students and to ensure required materials are available prior to the start of each semester, which also ensures every student in the program has the necessary tools for success in the classroom.

Pick your orders up from Campus or have them shipped to your preferred delivery address

Opt-Out website and Opt-Out Online Store
will be available beginning July 18, 2026

The First Day Complete Program and How It Works

The First Day Complete (FDC) program is a semester-based rental program for students to acquire textbooks and course materials needed to be successful in their classes. The program ensures these required materials, whether digital or physical textbooks, are available to students enrolled in the program before the first day of class. Students will be automatically enrolled in the First Day Complete program when they register for classes. Physical books are conveniently packaged and shipped to students to an address of their choosing and digital material is accessed directly through the student’s D2L account; all at a low cost per credit hour each semester. D2L is the College’s official online learning platform, also referred to as an LMS (Learning Management System.)

Students who stay in the First Day Complete program do NOT need to shop for their required books. The only action the student will need to do to receive all of their required course materials by the first day of class is select their preferred delivery location using the link provided in the email they receive from Barnes and Noble College. They may choose to ship to a home address or pick up from campus. On-campus deliveries will be available for pickup at , in Room C110 in the C-Building, located adjacent to the cafeteria. At the end of each semester, students will receive email reminders to their Volmail email address with instructions to return their rented physical textbooks. Digital materials will automatically expire and be removed from D2L.

If there are optional or recommended materials listed for a course, students may choose to purchase those from the Barnes and Noble College Online Store using the link provided via email by Barnes and Noble College.

Digital Materials – eBooks and Courseware

eBooks, or electronic books, are digital versions of printed books or other publications that are designed to be read on electronic devices like computers, smartphones, tablets, or other e-reader technology. Many eBooks may be downloaded to be read offline.

  • eBooks will be accessible from the student’s D2L account.

Courseware is web-based interactive educational software, usually provided by a publisher, and may include an eBook, video, audio, homework, quizzes, labs and other interactive tools. Courseware is typically accessed from a computer, usually requiring an access code or login credentials.

  • Courseware, especially those with access codes, may be accessed from the student’s D2L account and/or may have alternative directions depending on the publisher and how they provide access to the materials.

At the end of the semester, all digital materials and access to courseware will automatically be removed from the student’s D2L account.

Physical Materials – Printed Books and other materials

Physical textbooks required for classes will ship to the address selected by the student as their preferred delivery location.

  • The preferred delivery location may be:
    – Ship to Home – A home address where the student will receive shipments.
    – Ship to Campus – Shipments may be picked up on-campus from The General Store located adjacent to the cafeteria in C-Building, Room C110.
  • Shipping to the student’s preferred delivery location is FREE for those who stay enrolled in the First Day Complete program.

At the end of the semester, all physical materials will need to be returned to BNC Bookstore. Instructions and prepaid shipping labels will be provided by BNC directly to the student’s Volmail email address.

Opting Out

All students will be opted into the First Day Complete program automatically. Any student may choose to opt out of the program. The Opt-In/Opt-Out selection may be designated during one of the two opt-out periods. The selection made for the earliest starting course term a student is registered, is the final selection for all subsequent terms throughout the semester.

The Fall semester has multiple terms of varying durations with different start dates. Â鶹ֱ²¥ fall terms are:

  • One 16-week term, One 12-week term, Two 8-week terms, Four 4-week terms and Wintersession (4-week term)
1st Fall 2026 Opt-Out Period2nd Fall 2026 Opt-Out Period*
7/18/2026 – 9/15/20269/25/2026 – 11/1/2026

* The 2nd Opt-Out Period is only available to students who were not registered for a course that started in an earlier term,
within the same semester, during the 1st Opt-Out Period.

For example:
A student who Opted Out for a 16-week course starting in August cannot opt back in for a later-starting 8-week or 4-week course in the same semester.

Why would a student opt out of the First Day Complete Program?

  • – Opt out to compare the costs between the per-credit-hour rental costs and purchasing the same required textbooks and course materials from the Barnes and Noble College Online Bookstore for Opt-Out students.
  • – Opt out if you prefer to purchase your textbooks and course materials and keep them.

Things to note when a student opts out of the First Day Complete program:

  • – Students are responsible for determining shipping costs when textbooks are purchased outside of the First Day Complete program and should consider those costs when making the decision to opt-out or remain opted-in to the program.
  • – Once a student opts out, they may opt back in to the First Day Complete program at any time during the Opt-Out Period.
  • – A student may opt out and back into the First Day Complete program as many times as desired until the Opt-Out deadline when the window closes.

Highlight Comparison Chart

Barnes & Noble
First Day Complete Program
(Opt-In Students)		Barnes & Noble
Traditional Textbook Purchases
(Opt-Out Students)
Costs$25 per registered credit hour.

$0 Shipping Costs		Market price per each book or other course material purchased.

Students are responsible for shipping costs.
PaymentNo Payment required until the program fees post to the student’s bursar account.

Due dates will be identified for payment on the student’s bill.		Payment is required at the time of purchase through the Barnes and Noble College Online Bookstore for Opt-Out students.
Financial AidEligible financial aid for textbooks is automatically applied to the student bursar account once available from the financial aid source. (PELL, etc.)Financial Aid will not be available through the Barnes and Noble College Online Bookstore for Opt-Out students. All eligible financial aid for textbooks will be refunded to the student according to the refund schedule posted on the Financial Aid website.
Physical Books Shipped7-10 days before classes start.

Preferred delivery location must be submitted by 8/2/2026.		1-2 days after order is placed.
Digital Books Available on D2L Day 1 of classes or sooner.1-2 days after order is processed and fulfilled by publisher. Publisher-fulfilled courseware may take longer to become available or require access codes.
Student Tasks Required1) “Verify order” by providing a preferred delivery location/address when prompted by BNC email correspondence.

2) Return physical books received by the end of the semester or as required in the event of a dropped course.
1) Opt-out of the First Day Complete program.

2) Select desired textbooks and materials from the online bookstore and add to cart.

3) Place orders through the Barnes and Noble College Online Bookstore for Opt-Out students for all books needed for all courses.

Frequently Asked Questions – for Students

All students registered for credit courses will be automatically enrolled in the First Day Complete program.

Students who remain opted in to the program will only need to select one of the two options below to designate their preferred delivery location:

  1. Pick up their order on campus.
  2. Provide a shipping address to have their order shipped directly to them.

The first step is to decide if the First Day Complete program is for you.

  • Compare the total costs per credit hour for all registered credit hours to the cost of purchasing all of the required course materials needed individually through the Barnes and Noble Online Bookstore. To view the online bookstore, students will need to first opt out of the First Day Complete program.
  • You will need to know how many total credit hours for which you are registered to calculate the expected First Day Complete cost for the semester.

It costs a flat $25 per registered credit hour to rent all required textbooks as selected by your instructor(s), regardless of the number of books on the course’s list.

  • Ex: If you are registered for 3 credit hours, your total bookstore fee will be $75 for the semester.
  • Ex: If you are registered for 12 credit hours, your total bookstore fee will be $300 for the semester.

To view required course materials and compare prices, the student must first opt out of the First Day Complete Program using the Opt-Out button at the top of this page or the link here:

Once opted out, you will be able to access the link to the Barnes and Noble College Online Bookstore for Opt-Out students to look up the cost of required course materials and make purchases. If you are not opted out, you will not be able to see pricing.

Opt back in: Students may use the same link to opt back in should they decide the program is a better, more convenient option.

For Fall 2026, those who are opted in to the First Day Complete program will see a textbook charge post to their student bursar account at the end of July. Remember all students are opted in automatically.

If a student opts out, before the opt out deadline, after these charges post to the account, a credit/refund will post to the student bursar account within one business day.

Yes. The First Day Complete per credit hour fee will be applied to your bursar account. Available financial aid will also be applied to your bursar account to offset the cost of textbooks and course materials.

Yes. Students have the option to opt-out of the First Day Complete program each semester during the opt-out period. The Opt-Out window will open on July 18, 2026, and close on September 15, 2026. The student’s selection at that time will be the selection for the remainder of the semester.

To opt-out, click the Opt-Out button:

By opting out, students will need to order their books through the Barnes and Noble College Online Bookstore for Opt-Out students using the link provided on the opt-out webpage.

Yes. To change your participation selection, go to:

Once opted back in, the student must provide their preferred delivery address to receive any required physical textbook materials.

The Opt-Out window will open on July 18, 2026, and close on September 15, 2026. The student’s selection at that time will be the selection for the remainder of the semester.

The program does not include:

  1. Books the instructor lists as recommended or optional.
  2. Consumable course supplies that cannot be returned and reused such as lab goggles, art kits, cosmetology kits or other science kits.

    Purchases for kits and other supplies can be made at The General Store, on-campus, in C-Building, Room C110, located adjacent to the cafeteria.

You can opt out of the program, and your order will be cancelled. You will receive an email confirming your Opt-Out selection. If your order has already shipped before you opted out, you will need to return the materials received.

To change your participation selection, go to:

Students Opt-Out or Opt-In Here

To change your participation selection, go to:

There will be two Opt-Out windows:

  1. The first Opt-out/Opt-in link will go live approximately 30 days prior to the semester start date and remain open through the designated drop date.
    – For Fall 2026 – the link will go live on July 18.
    – The Opt-Out deadline is September 15.
  2. The second Opt-out/Opt-in link will go live for those taking ONLY late-start courses that begin on or after the second 8-week course start date.
    – For Fall 2026 – the link will go live on September 25.
    – The Opt-Out deadline is November 1.

    * NOTE: Students taking both 16-week courses AND later starting 8-week or late start 4-week courses must follow the first Opt-out selection and corresponding deadline for the entire semester. One student may not opt in for one class and opt out for another. The first selection made covers the entire semester for ALL courses.

Students will receive email notifications to their Volmail email addresses from Barnes and Noble College reminding them to verify their order and choose their pickup or delivery preference. If the student does not opt-out, their materials will be held, and their student bursar account will be charged.

It is important that the student makes their selection during the Opt-Out Period – The Opt-Out window will open on July 18, 2026, and close on September 15, 2026. The student’s selection at that time will be the selection for the remainder of the semester.

* If the student is ONLY registered for a late-start 4-week or 8-week term which starts after 9/15, they will have access to the 2nd Opt-Out period.

Yes. The per-credit-hour fee is for ALL registered credit hours whether or not there is a book required.

If none of your courses require course materials, you will want to opt out of the program so you will not assess the per credit hour fee.

If some of your courses require books and others do not, you may wish to compare the costs between staying in the program at $25 per credit hour for all registered credit hours or buying the books needed for the courses that do have them.

All ship-to-campus deliveries will be available at for pickup, typically, the week prior to classes starting each semester. The General Store is located on campus, in the C-Building, Room C110, adjacent to the cafeteria.
– For Fall 2026 – August 12 is the first day books are planned to be available.

Course Kits, printed course packs, and other supplies are not included in the First Day Complete Program.

Course Kits and Printed Course Packs are available for purchase on campus at The General Store in Room C110. Pricing is dependent on market pricing and determined each semester for both course kits and course packs.

Estimated kit fee pricing is available on the
Tuitions and Fees website:

Estimated Kit Fees

Yes, if the student does not opt out, or drop the course, physical materials will be held at The General Store until picked up by the student, digital materials will be accessible through D2L, and the student bursar account will be charged.

  • If the student opts out of the program after books have shipped to campus, those shipments must be picked up by the student and returned to BNC per their return instructions sent via email.
  • Note: If the preferred delivery location is on campus at The General Store, those shipments must be picked up and returned to BNC accordingly. The General Store staff can assist students needing help in the on-campus store during regular store hours: Mon-Fri, 9:00am-4:00pm.

Yes, you will have 48 hours to return your textbooks from the date you changed your opt-out/opt-in selection.

If you never return the textbooks after opting out, the charges for the First Day Complete program will remain on your bursar account and you may be subject to a replacement and non-return processing fee.

If course materials have been shipped for the dropped class, those materials should be returned to BNC Bookstore within 48 hours per the instructions the student will receive via their Volmail email address from Barnes and Noble College. A prepaid shipping label will be provided. Please visit The General Store, in C-Building, Room C110, located adjacent to the cafeteria for assistance, as needed.

If you enroll in a different class, new digital materials will post to the student D2L account automatically, and the required physical books/materials will be shipped out as quickly as possible.

If you enroll in a different section of the same course, physical book(s) will ship again for the new registration so the original book(s) received should be returned using the prepaid shipping label sent via Volmail email as soon as the replacement is received.

If you remain opted in to the First Day Complete program, yes, all physical books must be returned to BNC using the return instructions the student will receive to their Volmail email address from Barnes and Noble College at the end of the semester. Digital eBooks and Courseware will expire and automatically be removed from the student’s D2L account.

Please visit The General Store, in C-Building, Room C110, located adjacent to the cafeteria for assistance, as needed.

If you opted out of the First Day Complete program and purchased physical textbooks, they are yours to keep. If you rented through the Barnes and Noble College Online Bookstore for Opt-Out students, you will need to return them per the instructions you will receive via email. All digital eBooks and Courseware will expire according to the duration period purchased and will automatically be removed from the student’s D2L account at that time.

Yes, the program provides an option to purchase any rented textbooks at a reduced rate during the semester.

The deadline to return all rented textbooks is the last day of final exams for the semester. Students will receive email reminders to their Volmail email addresses from Barnes & Noble College ahead of the rental return deadline with instructions and prepaid shipping labels.

Shipments may be dropped off at The General Store with prepaid shipping label(s). The General Store is on-campus in C-Building, Room C110, located adjacent to the cafeteria, ready to provide assistance as needed.

Yes, you will be required to return textbooks which may potentially be used in planned future courses. If the same textbook is required for another course, you will be issued the same title for the next course when you register as long as you remain opted into the First Day Complete Program.

  • If Perkins will be able to supply ALL of your course materials, you should opt-out so you do not assess the associated fees.
  • If Perkins cannot supply ALL of your course materials, you should compare the costs between paying $25 per credit hour for ALL of your registered credit hours vs. the cost to purchase only the textbooks and course materials that Perkins may not be able to supply. If the $25 per registered credit hour is less, a student should stay opted in. If the cost to buy the textbooks Perkins cannot supply is less, the student should opt out and make the purchase(s) though the Barnes and Noble College Online Bookstore for Opt-Out students.

The following is a list of resources on and off campus:

General Questions

The Â鶹ֱ²¥ General Store

thegeneralstore@jalc.edu
618-985-2828 x8127

First Day Complete Orders

BNC First Day Complete Support

fdcsupport@bncservices.com
866-638-5930

Opt-Out Orders Placed

BNC Customer Care

customercare@bncservices.com
877-420-1734

Digital/eBook Support

BNC Yuzu Support

customercare@yuzu.com
844-989-8669

When you make changes to your schedule and have a decrease in total credit hours, or opt out of the First Day Complete program, you can expect a credit/refund to post to your bursar account within one business day.

Dates to Remember for the First Day Complete Program

DateActivity
7/14/2026First student email from Â鶹ֱ²¥
7/15/2026First student email from BNC
7/18/20261st Fall Opt-Out Window Opens
8/2/2026Deadline for Opt-In Order Preferences for First Shipment
8/5/2026-8/10/2026Initial orders released for shipments
8/12/2026First shipment available for pickup at The General Store
8/17/2026First day of Fall Classes
9/15/20261st Fall Opt-Out Window Closes
9/25/20262nd Fall Opt-Out Window Opens for students taking ONLY late-start courses.
11/5/20262nd Fall Opt-Out Window Closes
12/14/2026-12/18/2026All Physical Rental Returns Due

Have more questions? Contact information on-campus and at Barnes and Noble College are listed below:

General Questions

The Â鶹ֱ²¥ General Store

thegeneralstore@jalc.edu
618-985-2828 x8127

First Day Orders Confirmed

BNC First Day Complete Support

fdcsupport@bncservices.com

866-638-5930

Opt-Out Orders Placed

BNC Customer Care

customercare@bncservices.com
877-420-1734

Digital/eBook Support

BNC Yuzu Support

customercare@yuzu.com
844-989-8669