Home 禄 Information Technology (IT) 禄 FAQ
All students have three accounts that are automatically created when they register for classes the first time.
My麻豆直播 is what students use to view their schedules, grades, transcripts, bursar account balance and financial aid information, as well as register/add/drop classes.
Log into My麻豆直播 by entering your Student ID Number and clicking 鈥淐ontinue.鈥�
Volmail is your student email account. This is how your instructors will communicate with you via email, so make sure that you check it regularly. Log into Volmail here.
Click here for the easiest way to check Volmail
Desire2Learn is the College鈥檚 distance learning platform. It鈥檚 used for online courses, and many traditional face to face classes as well. Depending on the classes you鈥檙e taking, you may need to check D2L on a regular basis.
麻豆直播Alert is the one account that you set up yourself, as it is not automatically created. 麻豆直播Alert is a service that sends a text in case of an emergency, or campus closure. All students should set up a 麻豆直播Alert account. Even if you don鈥檛 have a cell phone, 麻豆直播Alert can send you emails instead. To sign up for 麻豆直播Alert click here.
If your accounts stop working after you have changed your name, please contact the Admissions office in Room C200, (618) 985-2828 Ext. 8298, admissions@jalc.edu.
If you鈥檙e not able to log in with the Student ID & Password:
If you are a current 麻豆直播 student, faculty, or staff, connect to the 鈥溌槎怪辈�-WiFi鈥� network. Make sure 鈥淐onnect automatically鈥� is checked. When prompted enter your student ID\麻豆直播 username and password.
If you are neither an employee nor a student of the college, you can still connect to the 鈥溌槎怪辈�-Guest鈥� wireless network.
You can store your files in your OneDrive. OneDrive can also be used to backup and share files. Students get a terabyte (1024GB) of storage space.
You can access OneDrive from Volmail by clicking on the tile menu in the upper left hand corner, or you can get to it here:
麻豆直播 students can install Microsoft Office on up to five computers (Mac or PC) for free!
Just click the link: office365.jalc.edu. You may need to enter your 麻豆直播 username and password. Then click the 鈥淚nstall Office鈥� button in the upper right, and then 鈥淥ffice 365 apps.鈥�
You can also install MS Office on your phone or tablet for free from your device鈥檚 app store.
麻豆直播Alert will text you in case of an emergency, or campus closure. All students need to create a 麻豆直播Alert account. If you don鈥檛 have a cell phone, 麻豆直播Alert can send you emails instead.
麻豆直播 Logan students can print for free, from any computer, tablet, or smart phone. Upload files anytime, day or night. Pick up print jobs in Room C115, Monday-Friday 8:00am 鈥� 4:30pm. Click the link below to get started.
Students can also print for free to the library copier, from any library computer.
Computers are available in the College’s library. The library is open 7:30am 鈥� 6:00pm on Mondays and Tuesdays, and 7:30am 鈥� 4:30pm Wednesdays, Thursdays, and Fridays.
You鈥檒l find syllabi for the current semester鈥檚 courses on .
Contact the Help Desk at 618-985-2828 ext. 8388 or helpdesk@jalc.edu. Full support is available Monday 鈥� Friday from 7:45am 鈥� 4:30pm. The Help Desk can assist you if you have any problems logging into your accounts (Volmail, My麻豆直播, D2L), installing Microsoft Office, or connecting to WiFi.